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Privacy Policy

Kids Book About, Inc. ("Kids Book About, Inc.," "we," "us," or "our"), headquartered in Portland, Oregon, respects your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect personal data when you visit our website, browse or purchase books and media, create an account, contact customer care via telephone, text message, or video conference, or otherwise interact with our bookstore and publishing services.

 

1. Information We Collect

Depending on how you interact with our online store and services, we may collect:

 

  • Contact Information: Name, email address, shipping and billing address, and telephone or mobile phone number.

     

  • Order & Transaction Details: Items purchased, order history, digital downloads, and transaction metadata. (Payment card processing is handled securely by PCI-compliant third-party payment processors; we do not store full payment card details).

     

  • Account Information: Username, password, preferences, wishlists, and gift recipient details.

     

  • Communications: Inquiries, reviews, feedback, or correspondence sent via web forms, email, telephone, SMS, or interactive channels.

     

  • Device & Technical Information: IP address, browser type, operating system, device identifiers, browsing behavior, pages viewed, and approximate geographic location collected via cookies and tracking technologies.

     

  • Sensitive Personal Information: We do not intentionally collect sensitive personal data (such as government IDs, precise geolocation, or biometric data) unless strictly necessary to fulfill a transaction, comply with legal requirements, or where you voluntarily provide it.

     

2. How We Use Your Information

We use personal information to:

 

  • Fulfill, package, ship, and track book orders and digital purchases.

     

  • Manage customer accounts, order histories, and subscriptions.

     

  • Provide customer support, respond to inquiries, and troubleshoot order issues.

     

  • Send transactional notifications, including order confirmations, tracking details, and invoice receipts.

     

  • Distribute marketing communications, newsletters, new book release alerts, and author event announcements, strictly in accordance with applicable laws and your consent choices.

     

  • Maintain, secure, and improve our website performance, inventory management, and user shopping experience.

     

  • Prevent fraudulent transactions, unauthorized access, and security breaches.

     

  • Comply with applicable local, state, and federal laws, including Oregon state privacy statutes and tax obligations.

     

3. Telephone Calls, SMS/Text Messages, and TCPA Compliance

If you provide your phone number during checkout or via an opt-in form:

 

  • We may contact you regarding order fulfillment, delivery tracking, customer support inquiries, or essential service updates.

     

  • With your prior express consent, we may send promotional text messages (such as book releases, discounts, or reading event reminders). SMS consent is never a condition of purchase.

     

  • Message frequency varies. Standard message and data rates may apply based on your carrier plan.

     

  • Opt-Out: You can cancel promotional SMS messages at any time by replying STOP. Reply HELP for support. After opting out, you will receive a final confirmation message and no further promotional texts will be sent unless you re-enroll.

     

  • Opting out of marketing texts does not prevent us from sending necessary transactional notifications related to your active orders.

     

4. Communications via Zoom (Phone, Meetings, and Webinars)

We utilize Zoom Video Communications ("Zoom") to manage customer support calls, virtual author events, workshops, and business communications.

 

  • When communicating via Zoom Phone or attending a virtual event/meeting, Zoom and we may process communication metadata, IP addresses, phone numbers, meeting attendance, and message content to facilitate the service.

     

  • All data processed by Zoom is handled according to enterprise security standards and the Zoom Privacy Statement.

     

  • We do not sell, rent, or trade your phone numbers, audio data, or video feeds to third parties for their independent commercial use.

     

5. Call & Meeting Recording Notice (Oregon Law Compliance)

  • In compliance with Oregon law (ORS 165.540) and federal communications standards, telephone calls or virtual Zoom meetings may be recorded for quality assurance, customer service training, or documentation purposes.

     

  • Notice and Consent: We provide clear verbal or automated notification at the beginning of any recorded call or virtual session. If you participate after receiving this notice, you consent to the recording. If you do not wish to be recorded, you may decline the recording prompt, ask the representative to stop recording, or request assistance via email.

     

6. Children’s Privacy (COPPA & Oregon Privacy Protections)

  • While we publish and sell books designed for children, our website, commerce platform, and purchasing checkout flows are intended exclusively for parents, guardians, educators, and adults (aged 18 and older).

     

  • We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information directly from children under 13 years of age without verifiable parental consent.

     

  • Under Oregon consumer privacy regulations, we also do not sell, process for targeted advertising, or profile personal data of consumers known to be under 16 years of age.

     

  • If you believe a child under 13 has submitted personal information directly to our website without verified parental consent, please notify us at privacy@akidsbookabout.com, and we will promptly investigate and delete the data.

     

7. How We Share Information

We share personal information only as reasonably necessary to conduct operations, fulfill orders, and comply with the law. Service categories include:

 

  • Logistics & Warehousing: Shipping couriers, fulfillment centers, and postal services.

     

  • Payment Processors: PCI-DSS compliant payment gateways and fraud prevention platforms.

     

  • Communications & Support: Zoom Video Communications, email service providers, and SMS gateway platforms.

     

  • Technology & Hosting: E-commerce platform providers, cloud infrastructure hosts, and analytics tools.

     

  • Legal & Corporate Transactions: Disclosures required to respond to subpoenas, court orders, or governmental requests; to enforce our terms and protect our legal rights; or in connection with a corporate sale, merger, or asset restructuring.

     

We do not sell personal information for monetary or other valuable consideration.

 

8. Cookies and Digital Analytics

We use first-party and third-party cookies, tracking pixels, and web beacons to:

 

  • Keep track of items placed in your shopping cart.

     

  • Understand website performance, traffic patterns, and page errors.

     

  • Measure the reach and efficacy of marketing campaigns.

     

You can adjust your browser settings to decline or delete cookies. Note that disabling functional cookies may prevent cart functionality and checkout completion.

 

9. Oregon Privacy Rights (Oregon Consumer Privacy Act - OCPA)

If you are an Oregon resident, you hold specific privacy rights under the Oregon Consumer Privacy Act (ORS 646A.570 et seq.) regarding your personal data:

 

  • Right to Know / Access: The right to confirm whether we process your personal data and obtain a copy of the specific information we hold.

     

  • Right to Third-Party List: The right to obtain a list of specific third parties to which personal data has been disclosed.

     

  • Right to Correction: The right to correct inaccuracies in your personal data.

     

  • Right to Deletion: The right to request the deletion of personal data provided by or obtained about you, subject to legal recordkeeping obligations.

     

  • Right to Opt-Out: The right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects.

     

  • Right to Non-Discrimination: We will not deny goods, charge differing prices, or alter service quality because you exercise your statutory privacy rights.

     

To submit an Oregon privacy request or appeal an earlier decision, email us at privacy@akidsbookabout.com. We will verify your identity and respond within the statutory 45-day timeline.

 

10. Data Security & Retention

  • We implement administrative, physical, and technical safeguards designed to protect personal data against unauthorized disclosure, loss, alteration, and misuse.

     

  • We retain personal data only as long as necessary to fulfill order processing, resolve disputes, maintain accounting ledgers, adhere to Oregon state recordkeeping laws, and meet legitimate business requirements.

     

11. Third-Party Links

Our website may include links to independent external platforms (e.g., social media networks, external literacy organizations, or third-party book review platforms). We are not responsible for the privacy policies or operational practices of outside sites.

 

12. Policy Updates

We may update this Privacy Policy to reflect modifications to our retail services, technological integrations.

 

13. Contact Us

For questions regarding this Privacy Policy, your consumer rights, or our communication practices, reach out to our team at:

 

Kids Book About, Inc.

Portland, Oregon

​

Email: connect@akidsbookabout.org

 

Website: www.akidsbookabout.org

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